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In the beginning we moved over to Telnet due to the poor service our incumbent supplier was giving us.

Telnet offered us substantial savings and up to date equipment which the whole team was very pleased with.

Since we have moved over to Telnet we have been impressed with the level of service provided and the attention to detail.

The Telnet staff I deal with are always contactable and very polite/professional.

Telnet have taken it upon themselves to really understand our business needs and to date I cannot say one bad word about them.

From a very happy customer


Just a short note to thank you and your team for our recent Hosted telephone solution.

As you may know we’ve been using our old Panasonic for nearly twenty years and were a little apprehensive moving to the latest Hosted technology.

Thanks to you and your installation team our number migrations went without a hitch and no downtime (that we were aware of).

The training, support and backup have been first class.

I know it been a while now since you & your colleagues installed our new telephone system here at Basepoint but I have been meaning to drop you this thank you letter for the service & equipment provided.

The switch from our previous phone line format was smooth and trouble free. This I’m sure was mainly due to the very personal on-site training and support your team gave us making the transition easy for not only us as a business but also our customers.

The handsets are clear and filled with all the operating options we require, plus more we have yet to feel the need to use but are built-in for when we do.

We have recommended both the web based service and Telnet to others as I’m sure they will find the same professional approach with which you supported us.

In Your Defence Solicitors are pleased to place on record our satisfaction with the service provided by Telnet International in recent years. They particularly assisted with the smooth transition invoved in last November's move to our new Crawley Basepoint facility. Long may our business relationship continue.