Back to Top

Horizon - Overview

Horizon is available as a standard or premium service with their features described below. In addition, a range of optional features can be bolted onto either service.

For full list of features consult your service provider

Working as part of a team Premium
Three-Way Call for convenient collaboration with colleagues
Hunt Groups for distributing and allocating calls across your team
Call Transfer to any internal or external number
Common or customisable settings for Sites, Groups, Departments
Hold a call and pick it up on another phone with Call Park
Answer a group member’s phone with Call Pick Up
Instant Group Call enabling efficient collaboration
Working Efficiently  
Last Number Redial for convenient repeat dialling
Easily make a call with Click to Dial through the user interface
Assign calls to cost centres using Account Codes
Use Pre-set Availability Profiles to manage incoming calls
No more unwanted calls with Anonymous Call Rejection or Selective Call Rejection
Automatic Callback so that you can stay productive
Call your colleagues when they are free using Busy Lamp Field
Activate all calls to voicemail using Do Not Disturb
1 or 2 digit Dialling and Programmable Keys for your favourite numbers
Improving your company image  
Call Waiting ensures you’re ready to take your next call
Get your messages across with Music on Hold
Avoid your calls being passed on and on with Diversion Inhibitor
Provide callers with menu options for call routing using Auto Attendant Optional
Mobile & flexible working  
Route calls to colleagues with Call Forwarding
Home Worker lets you take your profiles and settings to your home office
Play a Voicemail message from your desktop, save it or forward a copy to your entire team
Never miss a call with One Number Anywhere and Sequential Ringing
Keep track of important calls with Call Notify by Email
Use your number and preferences, on any enabled phone in your company, with Hot-Desking
Use your number and profile on any phone, anywhere with Call from Anywhere
Ensuring security / preventing fraud  
Allow only authorised phones with Authentication
Use Call History to view all calls made, received and missed
Track and or bar calls by others on your phone with Unapproved Phone Use Check
Allow access to phones using Authorisation Codes
Use Call Recording for audit trails, compliance or training purposes Optional